Established since 2010, we are a UK based business situated in the beautiful Cotswold town of Tewkesbury.

The quality of our products and the service we provide is, and always has been, our top priority.  This page gives you the information that you need in relation to how your order will be sent out to you.

Delivery

Our hard working despatch team ship hundreds of orders out every week, to places all around the UK, from our offices here in Tewkesbury.  We try to keep things simple in relation to delivery and therefore we only currently have two options.

Standard Delivery

Free standard delivery is available for all orders over £25 and for lower value orders there is a small charge of just £1.99.

We use Royal Mail365体育网站 for standard UK deliveries and our packages are designed to go through a standard postbox. This service also comes with a delivery confirmation number and you can view the status once the item has been delivered.

Once we have sent out your despatch email notification we would normally expect Royal Mail to deliver your order after 1-2 working days, but please understand that it can occasionally take a little longer than this.

Express Tracked Delivery

If you want to get your order a bit quicker, and also want the benefit of full track and trace, we do have a fully tracked express delivery option for you.  For this option we have partnered up with DPD, one of the UK's favourite delivery companies, and this shipping service opens up some fantastic in-flight delivery options.

  • You are in control and can choose your delivery date
  • Accurate estimated delivery time
  • Convenient options to rearrange the delivery
  • See where the package is with real time driver tracking
  • Neighbour delivery option
  • Access to over 2,500 DPD pickup shops

This service is available on any order for a small charge of £6.99 but for orders over £50 it's good news because this delivery option is on us, it's absolutely FREE!

Once we have sent out your despatch email notification the delivery time for this service is next working day (please note this doesn't always include Saturday or Sunday).

365体育网站Why not download the DPD mobile app too, so you can manage your deliveries on the go?

 

Returns Policy

If for any reason you feel that the item you have purchased is not suitable, please contact us on the above details within 14 days (this has now been extended to 90 days during the COVID-19 pandemic365体育网站) and our team will give you instructions on how to return your item to the following address for our office in Tewkesbury.

Geckota Limited - Returns Department
PO Box 185
Tewkesbury
GL20 9BL

We hope that this page has answered your delivery related queries but if you need more information please see our help support page365体育网站 where you can also contact us as well.